Baystate Home Health

Home healthcare agency which provides Medicare-approved home health services

30 Capital Drive, Ste A
W Springfield, MA 01089

Phone: (413) 781-5070

Patient Care
Quality Score

3.5

Patient
Survey Score

4

Home Health Services

Home Health Aides

Occupational Therapy

Nursing Care

Speech Therapy

Physical Therapy

Medical Social Services

Agency Information

Ownership Type

Proprietary

Medicare Certification Date

7/1/1966

Patient Care Quality Score

3.5

compare to average score for Massachusetts:

3

Components of patient care quality score include:

Managing Daily Activities
Managing Pain and Treating Symptoms
Preventing Harm
Preventing Unplanned Hospital Care
Payment & Value of Care

Patient Survey Score

4

Survey Score Details

How often the home health team gave care in a professional way

90%

How well did the home health team communicate with patients

88%

Did the home health team discuss medicines, pain, and home safety with patients

83%

How do patients rate the overall care from the home health agency

89%

Would patients recommend the home health agency to friends and family

81%

Compare to Average Scores for Massachusetts