Legacy Lifecare Visiting Nurse Agency - West

Home healthcare agency which provides Medicare-approved home health services

770 Converse Street
Longmeadow, MA 01106

Phone: (413) 567-6211

Patient Care
Quality Score

2

Patient
Survey Score

3

Home Health Services

Home Health Aides

Occupational Therapy

Nursing Care

Speech Therapy

Physical Therapy

Medical Social Services

Agency Information

Ownership Type

Proprietary

Medicare Certification Date

11/22/1994

Patient Care Quality Score

2

compare to average score for Massachusetts:

3

Components of patient care quality score include:

Managing Daily Activities
Managing Pain and Treating Symptoms
Preventing Harm
Preventing Unplanned Hospital Care
Payment & Value of Care

Patient Survey Score

3

Survey Score Details

How often the home health team gave care in a professional way

87%

How well did the home health team communicate with patients

86%

Did the home health team discuss medicines, pain, and home safety with patients

83%

How do patients rate the overall care from the home health agency

85%

Would patients recommend the home health agency to friends and family

86%

Compare to Average Scores for Massachusetts