Franklin County Public Health Services Chha

Home healthcare agency which provides Medicare-approved home health services

355 West Main Street
Malone, NY 12953

Phone: (518) 481-1710

Patient Care
Quality Score

3

Patient
Survey Score

4

Home Health Services

Home Health Aides

Occupational Therapy

Nursing Care

Speech Therapy

Physical Therapy

Medical Social Services

Agency Information

Ownership Type

Government Operated

Medicare Certification Date

7/1/1966

Patient Care Quality Score

3

compare to average score for New York:

3.5

Components of patient care quality score include:

Managing Daily Activities
Managing Pain and Treating Symptoms
Preventing Harm
Preventing Unplanned Hospital Care
Payment & Value of Care

Patient Survey Score

4

Survey Score Details

How often the home health team gave care in a professional way

92%

How well did the home health team communicate with patients

91%

Did the home health team discuss medicines, pain, and home safety with patients

66%

How do patients rate the overall care from the home health agency

84%

Would patients recommend the home health agency to friends and family

89%

Compare to Average Scores for New York