Where the Heart Is Inc

Home healthcare agency which provides Medicare-approved home health services

760 Great Oaks Road
Eads, TN 38028

Phone: (901) 867-1556

Patient Care
Quality Score

2.5

Patient
Survey Score

4

Home Health Services

Home Health Aides

Occupational Therapy

Nursing Care

Speech Therapy

Physical Therapy

Medical Social Services

Agency Information

Ownership Type

Proprietary

Medicare Certification Date

4/28/2010

Patient Care Quality Score

2.5

compare to average score for Tennessee:

4

Components of patient care quality score include:

Managing Daily Activities
Managing Pain and Treating Symptoms
Preventing Harm
Preventing Unplanned Hospital Care
Payment & Value of Care

Patient Survey Score

4

Survey Score Details

How often the home health team gave care in a professional way

91%

How well did the home health team communicate with patients

86%

Did the home health team discuss medicines, pain, and home safety with patients

86%

How do patients rate the overall care from the home health agency

92%

Would patients recommend the home health agency to friends and family

85%

Compare to Average Scores for Tennessee