Palazzo Post Acute
Skilled Nursing Home which provides Medicare-approved care
5400 Fountain Ave
Los Angeles, CA 90029
Los Angeles, CA 90029
Phone: (323) 461-4301
Nursing Home Care Details
for this senior care facility
Overall Quality Score
Staffing
Quality
3
Quality
Resident
Care Quality
5
Care Quality
Health
Inspections
2
Inspections
Nursing Home Details
Number of Certified Beds:
99 beds
Coverage Participation:
Medicare
Medicaid
Medicaid
Resident Councils:
Resident Councils
Family Councils
Family Councils
Part of a Continuing Care Retirement Community (CCRC)
No
Part of a Hospital
No
Ownership Structure
For profit - Limited Liability company
Legal Business Name
Serrano Healthcare LLC
Quality Rating Details
Staffing Quality Rating
Average number of residents per day
88.9
Total number of licensed nurse staff hours per resident per day
4 hours and 4 minutes
Nurse aide hours per resident per day
2 hours and 32 minutes
Physical therapist staff hours per resident per day
5 minutes
Registered Nurse (RN) staffing rating
n/a
Compare to California State Averages
Average number of residents per day
85.4
Total number of licensed nurse staff hours per resident per day
4 hours and 24 minutes
Nurse aide hours per resident per day
2 hours and 35 minutes
Physical therapist staff hours per resident per day
6 minutes
Resident Care Quality Rating
Short-stay quality of resident care
5
Long-stay quality of resident care
5
Health Inspections Quality Rating
Date of last health inspection
05/09/2024
Number of health citations
16
(CA State average number of citations)
16.5
Number of complaints in the past 3 years that resulted in a citation
10
Number of times in the past 3 years a facility-reported issue resulted in a Citation
11
Fire Safety Inspection
Date of last fire safety inspection
05/15/2024
Number of fire safety citations
12
(CA State average number of citations)
7.5
Penalties
Federal fines in the last 3 years
1
Fine Amounts in the last 3 years
$11,538
Number of payment denials by Medicare in the last 3 years
0