Complete Care at Heritage LLC

Skilled Nursing Home which provides Medicare-approved care

7232 German Hill Road
Dundalk, MD 21222

Phone: (410) 282-6310

Map

Nursing Home Care Details

for this senior care facility

Overall Quality Score
2
Staffing
Quality
2
Resident
Care Quality
5
Health
Inspections
1
Nursing Home Details
Number of Certified Beds:
177 beds
Coverage Participation:
Medicare
Medicaid
Resident Councils:
Resident Councils
Family Councils
Part of a Continuing Care Retirement Community (CCRC)
No
Part of a Hospital
No
Ownership Structure
For profit - Corporation
Legal Business Name
Complete Care at Heritage LLC

Quality Rating Details

Staffing Quality Rating

2
Average number of residents per day
147.3
Total number of licensed nurse staff hours per resident per day
3 hours and 21 minutes
Nurse aide hours per resident per day
1 hour and 50 minutes
Physical therapist staff hours per resident per day
3 minutes
Registered Nurse (RN) staffing rating
n/a

Compare to Maryland State Averages

Average number of residents per day
104
Total number of licensed nurse staff hours per resident per day
3 hours and 54 minutes
Nurse aide hours per resident per day
2 hours and 9 minutes
Physical therapist staff hours per resident per day
6 minutes

Resident Care Quality Rating

5
Short-stay quality of resident care
5
Long-stay quality of resident care
5

Health Inspections Quality Rating

1
Date of last health inspection
09/16/2025
Number of health citations
27
(MD State average number of citations)
17.8
Number of complaints in the past 3 years that resulted in a citation
0
Number of times in the past 3 years a facility-reported issue resulted in a Citation
0

Fire Safety Inspection

Date of last fire safety inspection
09/16/2025
Number of fire safety citations
7
(MD State average number of citations)
9.2

Penalties

Federal fines in the last 3 years
2
Fine Amounts in the last 3 years
$129,919
Number of payment denials by Medicare in the last 3 years
0