West Hickory Haven
Skilled Nursing Home which provides Medicare-approved care
3310 W Commerce Rd
Milford, MI 48380
Milford, MI 48380
Phone: (248) 685-1400
Nursing Home Care Details
for this senior care facility
Overall Quality Score
Staffing
Quality
3
Quality
Resident
Care Quality
3
Care Quality
Health
Inspections
1
Inspections
Nursing Home Details
Number of Certified Beds:
101 beds
Coverage Participation:
Medicare
Medicaid
Medicaid
Resident Councils:
Resident Councils
Family Councils
Family Councils
Part of a Continuing Care Retirement Community (CCRC)
No
Part of a Hospital
No
Ownership Structure
For profit - Corporation
Legal Business Name
Ardan, Inc.
Quality Rating Details
Staffing Quality Rating
Average number of residents per day
72.7
Total number of licensed nurse staff hours per resident per day
4 hours and 3 minutes
Nurse aide hours per resident per day
2 hours and 50 minutes
Physical therapist staff hours per resident per day
4 minutes
Registered Nurse (RN) staffing rating
n/a
Compare to Michigan State Averages
Average number of residents per day
81.3
Total number of licensed nurse staff hours per resident per day
3 hours and 55 minutes
Nurse aide hours per resident per day
2 hours and 17 minutes
Physical therapist staff hours per resident per day
5 minutes
Resident Care Quality Rating
Short-stay quality of resident care
2
Long-stay quality of resident care
4
Health Inspections Quality Rating
Date of last health inspection
02/07/2024
Number of health citations
17
(MI State average number of citations)
10.9
Number of complaints in the past 3 years that resulted in a citation
23
Number of times in the past 3 years a facility-reported issue resulted in a Citation
14
Fire Safety Inspection
Date of last fire safety inspection
02/08/2024
Number of fire safety citations
7
(MI State average number of citations)
5.4
Penalties
Federal fines in the last 3 years
5
Fine Amounts in the last 3 years
$106,935
Number of payment denials by Medicare in the last 3 years
1