Brooke Haven Healthcare
Skilled Nursing Home which provides Medicare-approved care
1410 North Kentucky Avenue
West Plains, MO 65775
West Plains, MO 65775
Phone: (417) 256-7975
Nursing Home Care Details
for this senior care facility
Overall Quality Score
Staffing
Quality
3
Quality
Resident
Care Quality
3
Care Quality
Health
Inspections
4
Inspections
Nursing Home Details
Number of Certified Beds:
120 beds
Coverage Participation:
Medicare
Medicaid
Medicaid
Resident Councils:
Resident Councils
Family Councils
Family Councils
Part of a Continuing Care Retirement Community (CCRC)
No
Part of a Hospital
No
Ownership Structure
Non profit - Corporation
Legal Business Name
Willow Health Care Inc
Quality Rating Details
Staffing Quality Rating
Average number of residents per day
61.8
Total number of licensed nurse staff hours per resident per day
3 hours and 45 minutes
Nurse aide hours per resident per day
2 hours and 38 minutes
Physical therapist staff hours per resident per day
4 minutes
Registered Nurse (RN) staffing rating
n/a
Compare to Missouri State Averages
Average number of residents per day
71.1
Total number of licensed nurse staff hours per resident per day
3 hours and 21 minutes
Nurse aide hours per resident per day
2 hours and 14 minutes
Physical therapist staff hours per resident per day
3 minutes
Resident Care Quality Rating
Short-stay quality of resident care
3
Long-stay quality of resident care
2
Health Inspections Quality Rating
Date of last health inspection
07/06/2023
Number of health citations
6
(MO State average number of citations)
12.1
Number of complaints in the past 3 years that resulted in a citation
5
Number of times in the past 3 years a facility-reported issue resulted in a Citation
5
Fire Safety Inspection
Date of last fire safety inspection
07/12/2023
Number of fire safety citations
5
(MO State average number of citations)
7.5
Penalties
Federal fines in the last 3 years
0
Fine Amounts in the last 3 years
$0
Number of payment denials by Medicare in the last 3 years
0