Havenwood-Heritage Heights
Assisted Living / Retirement Community which provides Medicare-approved Skilled Nursing Home level care
33 Christian Avenue
Concord, NH 03301
Concord, NH 03301
Phone: (603) 224-5363
Nursing Home Care Details
for this senior care facility
Overall Quality Score
Staffing
Quality
5
Quality
Resident
Care Quality
4
Care Quality
Health
Inspections
4
Inspections
Nursing Home Details
Number of Certified Beds:
70 beds
Coverage Participation:
Medicare
Medicaid
Medicaid
Resident Councils:
Resident Councils
Family Councils
Family Councils
Part of a Continuing Care Retirement Community (CCRC)
Yes
Part of a Hospital
No
Ownership Structure
Non profit - Corporation
Legal Business Name
United Church of Christ Retirement Community Inc
Quality Rating Details
Staffing Quality Rating
Average number of residents per day
64
Total number of licensed nurse staff hours per resident per day
4 hours and 57 minutes
Nurse aide hours per resident per day
3 hours and 15 minutes
Physical therapist staff hours per resident per day
10 minutes
Registered Nurse (RN) staffing rating
n/a
Compare to New Hampshire State Averages
Average number of residents per day
79.4
Total number of licensed nurse staff hours per resident per day
3 hours and 47 minutes
Nurse aide hours per resident per day
2 hours and 17 minutes
Physical therapist staff hours per resident per day
5 minutes
Resident Care Quality Rating
Short-stay quality of resident care
4
Long-stay quality of resident care
4
Health Inspections Quality Rating
Date of last health inspection
02/22/2024
Number of health citations
3
(NH State average number of citations)
5
Number of complaints in the past 3 years that resulted in a citation
0
Number of times in the past 3 years a facility-reported issue resulted in a Citation
0
Fire Safety Inspection
Date of last fire safety inspection
02/22/2024
Number of fire safety citations
5
(NH State average number of citations)
2.9
Penalties
Federal fines in the last 3 years
0
Fine Amounts in the last 3 years
$0
Number of payment denials by Medicare in the last 3 years
0