Heritage Oaks Nursing and Rehabilitation Center

Skilled Nursing Home which provides Medicare-approved care

5301 University Ave
Lubbock, TX 79413

Phone: (806) 795-8792

Map

Nursing Home Care Details

for this senior care facility

Overall Quality Score
2
Staffing
Quality
1
Resident
Care Quality
4
Health
Inspections
3
Nursing Home Details
Number of Certified Beds:
159 beds
Coverage Participation:
Medicare
Medicaid
Resident Councils:
Resident Councils
Family Councils
Part of a Continuing Care Retirement Community (CCRC)
No
Part of a Hospital
No
Ownership Structure
For profit - Corporation
Legal Business Name
Stratford Hospital District

Quality Rating Details

Staffing Quality Rating

1
Average number of residents per day
109.7
Total number of licensed nurse staff hours per resident per day
3 hours and 16 minutes
Nurse aide hours per resident per day
1 hour and 54 minutes
Physical therapist staff hours per resident per day
7 minutes
Registered Nurse (RN) staffing rating
n/a

Compare to Texas State Averages

Average number of residents per day
73.3
Total number of licensed nurse staff hours per resident per day
3 hours and 22 minutes
Nurse aide hours per resident per day
1 hour and 58 minutes
Physical therapist staff hours per resident per day
5 minutes

Resident Care Quality Rating

4
Short-stay quality of resident care
3
Long-stay quality of resident care
5

Health Inspections Quality Rating

3
Date of last health inspection
02/22/2024
Number of health citations
9
(TX State average number of citations)
8.9
Number of complaints in the past 3 years that resulted in a citation
2
Number of times in the past 3 years a facility-reported issue resulted in a Citation
0

Fire Safety Inspection

Date of last fire safety inspection
02/22/2024
Number of fire safety citations
0
(TX State average number of citations)
2.7

Penalties

Federal fines in the last 3 years
1
Fine Amounts in the last 3 years
$8,912
Number of payment denials by Medicare in the last 3 years
0