Willowcrest Health Services

Skilled Nursing Home which provides Medicare-approved care

3821 S Chicago Ave
South Milwaukee, WI 53172

Phone: (414) 762-7336

Map

Nursing Home Care Details

for this senior care facility

Overall Quality Score
1
Staffing
Quality
2
Resident
Care Quality
4
Health
Inspections
1
Nursing Home Details
Number of Certified Beds:
135 beds
Coverage Participation:
Medicare
Medicaid
Resident Councils:
Resident Councils
Family Councils
Part of a Continuing Care Retirement Community (CCRC)
No
Part of a Hospital
No
Ownership Structure
For profit - Limited Liability company
Legal Business Name
Nsh South Milwaukee LLC

Quality Rating Details

Staffing Quality Rating

2
Average number of residents per day
73.8
Total number of licensed nurse staff hours per resident per day
3 hours and 29 minutes
Nurse aide hours per resident per day
1 hour and 56 minutes
Physical therapist staff hours per resident per day
4 minutes
Registered Nurse (RN) staffing rating
n/a

Compare to Wisconsin State Averages

Average number of residents per day
53.7
Total number of licensed nurse staff hours per resident per day
4 hours and 2 minutes
Nurse aide hours per resident per day
2 hours and 28 minutes
Physical therapist staff hours per resident per day
4 minutes

Resident Care Quality Rating

4
Short-stay quality of resident care
4
Long-stay quality of resident care
4

Health Inspections Quality Rating

1
Date of last health inspection
03/29/2024
Number of health citations
21
(WI State average number of citations)
8.6
Number of complaints in the past 3 years that resulted in a citation
5
Number of times in the past 3 years a facility-reported issue resulted in a Citation
2

Fire Safety Inspection

Date of last fire safety inspection
03/25/2024
Number of fire safety citations
10
(WI State average number of citations)
6.5

Penalties

Federal fines in the last 3 years
1
Fine Amounts in the last 3 years
$32,745
Number of payment denials by Medicare in the last 3 years
0